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Arcare Festive Market Days at Oatlands & Glenhaven

Come along to our Festive Market Days designed to help you dress your home and fill your stockings. You’ll be sure to find something special and have a great time!

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Arcare Portarlington, VIC

Arcare Portarlington, VIC

View the 5-star amenities and features at Arcare Portarlington.
Call today to book a tour.

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Aged care in NSW

Aged care in NSW

We have three residences across NSW: Kanwal, Oatlands and Glenhaven.

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Arcare Sanctuary Manors, QLD

Arcare Sanctuary Manors, QLD

Book in a tour to view the stunning amenities like the piano lounge, beautiful courtyards, hair salon, theatre and private dining room. 38-50 Caseys Rd, Hope Island.

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Arcare in north west Melbourne

Arcare in north west Melbourne

We have four residences across north west Melbourne: Arcare Hillside, Sydenham, Maidstone and Burnside.

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Arcare Surrey Hills, VIC

Arcare Surrey Hills, VIC

Experience 5-star aged care. Call today to organise a tour of Arcare Surrey Hills.

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Government-funded home care packages

Government-funded home care packages

We can provide services through your government-funded home care package, or we can help you start the process to have an assessment if you don't have one yet.

Learn about government-funded packages >
Privately funded in-home services

Privately funded in-home services

For those still living in the community, we provide privately funded in-home services and support in the comfort and familiar surrounds of their home.

Learn about privately funded services >

Pimpama now enjoys 5-star aged care

Pimpama now enjoys 5-star aged care

Located next to a sprawling golf course and serene wetlands, Arcare Pimpama’s open spaces and spacious private suites provide the very best in residential aged living.

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Arcare Parkview Malvern East, VIC

Arcare Parkview Malvern East, VIC

Arcare Parkview Malvern East features a wellness centre, hair salon, theatre, private dining room and large private suites.
1287 Dandenong Road, Malvern East.

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Dedicated Staff Assignment

Dedicated Staff Assignment

Dedicated Staff Assignment sees staff working with the same small number of residents every day.

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Arcare wins Better Practice Award

Arcare wins Better Practice Award

Our Dedicated Staff Assignment won a 2015 Better Practice Award from the Federal Government.

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Subscribe to FIVE STARS

Subscribe to FIVE STARS

Our quarterly magazine FIVE STARS celebrates older Australians and showcases what life is like in residential aged care.

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Aged Care

We are a family-owned business that has been at the forefront of seniors’ living for over 40 years. We’ve been proudly delivering our unique brand of 5-star aged care to older Australians since 1997.

Our aged care services are delivered in 34 luxurious residential communities across Victoria, Queensland and New South Wales. We also provide home care in Victoria and Queensland.

Within our residential aged care communities, we offer:

  • Permanent residential care
  • Respite care
  • Sensitive (Dementia) Care
  • Leisure and lifestyle events and gatherings within the residence and out in the community
  • Palliative care

We understand  there is no one-size-fits-all approach to aged care and that everyone who lives, works and visits our residential aged care communities is a unique human being.

In fact, uniqueness is one of our core values – a constant reminder that we are not ‘all the same’, even if we do share a few similarities such as our profession, our ethnicity, our religion, age, diagnosis, or gender. Click here to learn about our values and how we discover people’s uniqueness through honest and committed relationships.

And just like the people we support, the services we provide are many and varied. From permanent residential care in  our residential aged care communities, to offering a helping hand around the house with in-home support, and even helping you get to those important medical appointments or down to the club for a meal with mates.

Residential Services

residential servcies

Arcare’s unique Relationship-First Approach to aged care is how we support older Australians in Victoria, New South Wales and Queensland to continue living their lives in a way that is meaningful to them.

By prioritising the building of honest and committed relationships between clients, families and team members, we foster and build aged care communities where a sense of purpose, significance, continuity, belonging, security and fulfilment is felt by all.

Each residence is fully accredited by the Australian Aged Care Quality Agency and has nursing staff on 24 hours a day, seven days a week, and 365 days of the year.

The services we provide in our aged care residences include:

  • Permanent care
  • Sensitive care communities  for clients living with dementia
  • Out-of-home respite care for a minimum of two weeks
  • Leisure and lifestyle events and gatherings within the residence and out in the community
  • Palliative care
  • Physiotherapy services
  • Speech pathology visits
  • Dietician consultations
  • Podiatrist visits
  • Optometrist and dentist visits

When moving into an Arcare aged care residence, you are moving into a new community.

Clients living in our communities enjoy delicious meals  served in intimate dining rooms. Most of our dining rooms have balcony or courtyard access with views to an outdoor courtyard or the surrounding landscape.

Most of our five-star aged care residences  have multiple lounge rooms, a private dining room for family and friends to share meals in, a large and spacious movie theatre, boutique café, hair and beauty salon, outdoor courtyards with seating and a gymnasium.

Residents are  encouraged to continue to pursue their hobbies and discover new ones with an extensive range of hobby groups and lifestyle events and activities offered regularly within  our residences.

Learn more about each of our residential communities »

In-home Services

in-home services

We’ve been supporting people living in the community with in home care since 2005.

During this time we’ve had the privilege of helping hundred of older Australians remain independent and continue to be active members of their communities.

The services that we  can provide to people living in their home include:

  • Personal grooming (such as bathing, shaving, dressing)
  • Meal preparation
  • Domestic cleaning
  • In-home respite
  • Transport assistance to appointments and social gatherings
  • Companionship
  • And whatever else you’d like help with

View more about our In-home Services here »

Award-winning Aged Care

award winning aged care

In 2015 we received a prestigious Better Practice Award from the Australian Federal Government for our unique Dedicated Assignments.

Dedicated Assignments are the cornerstone of our Relationship-First Approach and ensures that each team member works with the same small group of clients each time they come to work.

This fosters consistent, nurturing and trusting relationships between team members, clients and families.

Our focus on relationships is a philosophical shift from treating old age as a sickness to celebrating longevity by nurturing the mind, body, spirit and continued growth of those entrusted with us. (Which is why we call our aged care residences ‘communities’ and not nursing homes.)

View more about our Award-winning Aged Care here »

Respite Care

respite care

Respite care in one of our Arcare residences across Victoria, New South Wales or Queensland can be arranged for a minimum of two weeks at a time. This valuable service allows families and carers to have a short break and re-charge their batteries.

A short two week stay in an aged care residence is a good way for families to experience residential aged care first-hand and see if it is the right move for them in the future. Many are pleasantly surprised and find residential aged care is very different to what they thought it would be like – welcoming the idea of moving in permanently when the time comes.

Demand for respite care in our aged care residences is quite high so it is recommended that you start making enquiries into your preferred residence as soon as you identify the need for short-term respite care.

Arcare also offers in-home respite for short periods during  the day, overnight, or for longer periods as required.

For more information about how to receive government funding for respite care click here »

Palliative Care

palliative carePalliative care provides support and specialised care in a client’s final moments so they experience a dignified and comfortable end of life.

The palliative care that we provide to clients in our aged care residences will vary depending on their spiritual, emotional, physical, social and cultural needs..

It is a team effort. Specialist palliative care team members work alongside other health professionals and community members to support clients and families during this emotional time.

View more about our Palliative Care here »

Sensitive (Dementia) Care Communities

We are committed to the well-being and development of all the people who live in our residential aged care communities.

We understand that some people require extra support in order to experience this. The sensitive care environments inside our aged care residences are there so that people who are experiencing a range of potentially distressing behavioural and / or psychological responses commonly associated with dementia have the opportunity to live in a specialised environment that is socially, physically and emotionally safe, supportive and enabling for them.

View more about our Sensitive Care Units here »