Arcare’s unique Relationship-First Approach to aged care is how we support older Australians in Victoria, New South Wales and Queensland to continue living their lives in a way that is meaningful to them.

By prioritising the building of honest and committed relationships between clients, families and team members, we foster and build aged care communities where a sense of purpose, significance, continuity, belonging, security and fulfilment is felt by all.

Each residence is fully accredited by the Australian Aged Care Quality Agency and has nursing staff on 24 hours a day, seven days a week, and 365 days of the year.

The services we provide in our aged care residences include:

• Permanent care
• Sensitive care communities  for clients living with dementia
• Out-of-home respite care for a minimum of two weeks
• Leisure and lifestyle events and gatherings within the residence and out in the community
• Palliative care
• Physiotherapy services
• Speech pathology visits
• Dietician consultations
• Podiatrist visits
• Optometrist and dentist visits

When moving into an Arcare aged care residence, you are moving into a new community.

Clients living in our communities enjoy delicious meals  served in intimate dining rooms. Most of our dining rooms have balcony or courtyard access with views to an outdoor courtyard or the surrounding landscape.

Most of our five-star aged care residences  have multiple lounge rooms, a private dining room for family and friends to share meals in, a large and spacious movie theatre, boutique café, hair and beauty salon, outdoor courtyards with seating and a gymnasium.

Residents are  encouraged to continue to pursue their hobbies and discover new ones with an extensive range of hobby groups and lifestyle events and activities offered regularly within  our residences.

Learn more about each of our residential communities »

We’ve been supporting people living in the community with in home care since 2005.

During this time we’ve had the privilege of helping hundred of older Australians remain independent and continue to be active members of their communities.

The services that we  can provide to people living in their home include:

• Personal grooming (such as bathing, shaving, dressing)
• Meal preparation
• Domestic cleaning
• In-home respite
• Transport assistance to appointments and social gatherings
• Companionship
• And whatever else you’d like help with

View more about our In-home Services here »

In 2015 we received a prestigious Better Practice Award from the Australian Federal Government for our unique Dedicated Assignments.

Dedicated Assignments are the cornerstone of our Relationship-First Approach and ensures that each team member works with the same small group of clients each time they come to work.

This fosters consistent, nurturing and trusting relationships between team members, clients and families.

Our focus on relationships is a philosophical shift from treating old age as a sickness to celebrating longevity by nurturing the mind, body, spirit and continued growth of those entrusted with us. (Which is why we call our aged care residences ‘communities’ and not nursing homes.)

View more about our Award-winning Aged Care here »

Respite care in one of our Arcare residences across Victoria, New South Wales or Queensland can be arranged for a minimum of two weeks at a time. This valuable service allows families and carers to have a short break and re-charge their batteries.

A short two week stay in an aged care residence is a good way for families to experience residential aged care first-hand and see if it is the right move for them in the future. Many are pleasantly surprised and find residential aged care is very different to what they thought it would be like – welcoming the idea of moving in permanently when the time comes.

Demand for respite care in our aged care residences is quite high so it is recommended that you start making enquiries into your preferred residence as soon as you identify the need for short-term respite care.

Arcare also offers in-home respite for short periods during  the day, overnight, or for longer periods as required.

For more information about how to receive government funding for respite care click here »

Palliative care provides support and specialised care in a client’s final moments so they experience a dignified and comfortable end of life.

The palliative care that we provide to clients in our aged care residences will vary depending on their spiritual, emotional, physical, social and cultural needs..

It is a team effort. Specialist palliative care team members work alongside other health professionals and community members to support clients and families during this emotional time.

View more about our Palliative Care here »

We are committed to the well-being and development of all the people who live in our residential aged care communities.

We understand that some people require extra support in order to experience this. The sensitive care environments inside our aged care residences are there so that people who are experiencing a range of potentially distressing behavioural and / or psychological responses commonly associated with dementia have the opportunity to live in a specialised environment that is socially, physically and emotionally safe, supportive and enabling for them.

View more about our Sensitive Care Units here »