5 star aged care
Why is Arcare 5-star? Since our inception, over 19 years ago, we’ve always striven to provide the finest support in the best possible environments.
This did not go unnoticed; with residents, families, hospitals and other health professionals regularly praising our high standards. Gradually, we developed a reputation as a provider of premium aged care.
When the time came to update our brand, we decided that the best endorsement for our business was our reputation, so after convincing our naturally humble family owners – and staff! – that we weren’t bragging, we adopted our new 5-star branding in 2013.
International recognition and praise
In November 2015, the Australian Federal Government also took notice, awarding our Dedicated Staff Assignment – our unique model of care where staff commit to working with the same small number of residents every time they come to work – a Better Practice Award.
Better Practice Awards are given by the Australian Aged Care Quality Agency, the Government Department responsible for monitoring and maintaining the integrity of the aged care industry.
We invite you to view this gallery from Arcare The Lodge at Knox, Arcare Malvern East, Arcare Caboolture or any of our other aged care residences throughout Victoria and Queensland to see what we consider to be 5-star environments for our residents, their families, our staff and volunteers to savour.