About Us

Communities
living well

Australia’s leading residential aged care provider, with over 50 unique residences in Queensland, New South Wales and Victoria.

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Fostering relationships and encouraging independence

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    Comfort

    We have created living spaces that balance design and comfort with accessibility. Wherever you are, you’ll feel right at home.

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    Community

    Feel a sense of belonging in a supportive community. Develop new relationships and nurture existing ones.

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    Independence

    Be your own person and maintain your independence. We encourage you to make your own decisions and live the life you want.

Celebrating diversity

We celebrate difference and encourage individuality at Arcare. Diversity is what creates the enriching community we love at Arcare, and why our staff love coming to work every day – they get to engage and care for a variety of people. Our team understands the importance of respect, compassion and understanding. We empower individuals to express their authentic selves while accepting the people around them tool.

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Six senses

  • 01

    Security

    Your rights are protected and you are supported to make choices about how you live your life and about the way support is provided. You are comfortable raising comments and suggestions relating to any aspect of our services and support.
  • 02

    Continuity

    Your personal values, strengths and stories are known to team members and are incorporated into the way support is offered, and in team members’ interactions with you. You are supported to maintain the important relationships in your life.
  • 03

    Belonging

    You are supported to maintain and form new relationships and to participate within the Arcare and wider community. There is respect for your personal space and the meaningful items within it.
  • 04

    Purpose

    You are able to choose from a range of meaningful things to do. If you become anxious or upset, your behaviour is viewed as meaningful, and provides messages for Arcare team members to interpret.
  • 05

    Fulfilment

    You feel that your opinions, skills, talents and contributions are recognised and valued by others. You feel encouraged to make choices and team members respect those choices.
  • 06

    Significance

    You feel that you matter, and you are an important part of the lives of your family, friends and team members at Arcare and the wider community.

Our values

Positive and respectful relationships develop when we connect on an emotional level, and these connections develop through our everyday interactions and sharing with each other.

Getting to know the uniqueness and strengths of each community member enables us to support who they were, who they are, and who they hope to be.

Partnerships that empower people are based on understanding and respecting what really matters to each other, and we believe that vibrant communities develop when all voices in the partnership are heard and valued.

We believe that people continue to grow when they have the freedom to be themselves, and that maintaining a spirit of flexibility and spontaneity enables us to embrace the special moments and endless possibilities that real life brings.

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40 years of rich history

2024
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Now with 52 residences

Warners Bay becomes Arcare's newest residence.
2016
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Arcare enters New South Wales

Arcare aqcuires Arcare Kanwal, the first NSW residence.
2007
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Arcare enters Queensland

Arcare Eight Mile Plains is built, becoming Arcare's first QLD residence.
1997
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Arcare's first residence opens

Arcare Reservoir becomes Arcare's first ever residence.
1976
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First retirement village built

The Knowles Group starts off in the retirement village industry.
1960

Arcare Founders move to Melbourne

The Knowles brothers form the the Knowles Group, a privately-owned group of companies with interests in aged care, retirement living and property.

Our residences

Experience life
at Arcare

Get a feel for what life is like at Arcare and meet our friendly staff on a guided tour.
Get a feel for what life is like at Arcare and meet our friendly staff on a guided tour.