Aged Care Narratives » Shadow
July 7, 2020
Written by Rachel Bailey
On Friday 26th June, the Arcare Surrey Hills community had a visit from malamute, Shadow.
Shadow is the beloved dog of residence manager, Shantala, and he enjoyed visiting various clients throughout the day. It didn’t take too long before much of the Surrey Hills community was smitten with the gorgeous Shadow.
Despite his large size, Shadow was very gentle and loving with all the clients, only wanting to have pats and cuddles with them all day long.
Due to the positive feedback after Shadow’s visit, Shantala now hopes to bring Shadow into work with her on a more regular basis, and add him to community’s pet therapy program.
Rachel Bailey is the Community Marketing Officer for Victoria. Rachel has been with Arcare since February 2018, when she started in the role of Relationship Coordinator. Rachel has previously worked in a wide range of roles that equipped her for her responsibilities as Arcare's Community Marketing Officer for Victoria. Rachel has previously held marketing roles and administration roles in a range of industries, earning a range of valuable communications skills that she brings to her role today. Rachel attended Lyndhurst Secondary College in Cranbourne, Victoria, graduating with her Victorian Certificate of Education in 2014. She went on to earn a Bachelor of Arts (BA) majoring in Communication and Media Studies & Public Relations in 2017. Rachel is passionate about her work and believes that strong communication strategies are the key to creating a closer connection between residents in aged care communities and the wider community. Rachel is a firm believer in regular communications to help friends and family keep updated on the lives of their loved ones who are enjoying life in Arcare residences.