Aged Care Relationships » Giuseppe & Salvatore
May 15, 2020
Written by Rachel Bailey
During the precautionary lockdown at Arcare Maidstone, Italian clients, Giuseppe and Salvatore both enjoyed popping in to catch-up, reminisce and share stories with the lifestyle team.
The pair shared their cooking secrets, love for food and desserts, referring where you can find the best cannoli’s, sundried tomatoes and pizza in Italy.
From their favourite foods to where the best tourist attractions and hidden gems are in Italy, Giuseppe and Salvatore discussed all things Italy with the lifestyle team.
While they both agreed that Sicily is a charming must-visit town, Salvatore argued that Catania, Palermo and Toarmina were equally worth seeing, while Giuseppe said that the beaches along the Tyrrhenian Sea were absolutely breathtaking.
The lifestyle team then brought out the community’s world travel book, to discuss Italy further.
Giuseppe and Salvatore were both so proud to be able to share where they came from and all their knowledge with the lifestyle team.
“These types of engagements are priceless and most rewarding, when your clients come to you and decide they want to chat. No particular time, just when they feel like it. I guess that’s what the lifestyle teams in all Arcare communities are about, and known for; we support our clients in every way.” Lifestyle coordinator, Mary said.
Rachel Bailey is the Community Marketing Officer for Victoria. Rachel has been with Arcare since February 2018, when she started in the role of Relationship Coordinator. Rachel has previously worked in a wide range of roles that equipped her for her responsibilities as Arcare's Community Marketing Officer for Victoria. Rachel has previously held marketing roles and administration roles in a range of industries, earning a range of valuable communications skills that she brings to her role today. Rachel attended Lyndhurst Secondary College in Cranbourne, Victoria, graduating with her Victorian Certificate of Education in 2014. She went on to earn a Bachelor of Arts (BA) majoring in Communication and Media Studies & Public Relations in 2017. Rachel is passionate about her work and believes that strong communication strategies are the key to creating a closer connection between residents in aged care communities and the wider community. Rachel is a firm believer in regular communications to help friends and family keep updated on the lives of their loved ones who are enjoying life in Arcare residences.