Aged Care Relationships » Catching up with Kayla
May 30, 2020
Written by Rachel Bailey
On Wednesday 27th May, Arcare Craigieburn clients were delighted to be able to catch up with lifestyle coordinator, Kayla via video chat.
Kayla, who has worked as Craigieburn’s lifestyle coordinator for a number of years, is currently on maternity leave, and she has been dearly missed by the community during her leave.
The community had been closely supporting Kayla throughout her pregnancy, watching her ultrasounds and even throwing her a baby shower. Everyone had been asking, and patiently waiting to hear any updates from Kayla regarding her new life as a mother, and the time had finally arrived.
With Kayla also missing the friendly faces at Arcare Craigieburn, she was more than happy to organise a video chat to catch-up and share updates regarding her beautiful five month old daughter, Isla.
Everyone was happy to see Kayla and little Isla on the screen, with smiles widening as Kayla shared stories and interacted with her daughter.
The video chat definitely the highlight of everyone’s day.
Rachel Bailey is the Community Marketing Officer for Victoria. Rachel has been with Arcare since February 2018, when she started in the role of Relationship Coordinator. Rachel has previously worked in a wide range of roles that equipped her for her responsibilities as Arcare's Community Marketing Officer for Victoria. Rachel has previously held marketing roles and administration roles in a range of industries, earning a range of valuable communications skills that she brings to her role today. Rachel attended Lyndhurst Secondary College in Cranbourne, Victoria, graduating with her Victorian Certificate of Education in 2014. She went on to earn a Bachelor of Arts (BA) majoring in Communication and Media Studies & Public Relations in 2017. Rachel is passionate about her work and believes that strong communication strategies are the key to creating a closer connection between residents in aged care communities and the wider community. Rachel is a firm believer in regular communications to help friends and family keep updated on the lives of their loved ones who are enjoying life in Arcare residences.