Some close friendships have formed in the Cheltenham Community between team members, clients and families.
The introduction of Dedicated Assignments has allowed for these relationships to flourish. Dedicated Assignments ensure that each team member works with the same small group of clients every time they come to work.
Because of this committed and consistent connection to clients and their families, team members are able to get a deeper understanding of the people they are supporting.
Before Dedicated Assignments, Barbara preferred to be in her room rather than join the events and socialise. She only wanted to leave her room when her family were around.
After striking up a friendship with team member Indrani, Barbara is often spotted socialising downstairs.
Barbara and Indrani like to chat as they go for a walk around the residence.
Barbara’s family are proud to see their mother making friendships and connections.