Home Care Packages (HCP) are one of the ways that older Australians can access affordable care services to get some help at home. The Australian Government subsidises the cost of home support services that you can receive in the comfort of your own home. What you need to pay depends on your services and in some cases, your financial situation.
Asking for help doesn’t mean losing your independence; it’s quite the opposite. Getting a little help with daily activities means you can stay independent in your own home for longer. In fact, help at home looks different for different people. It may mean getting help with shopping and cooking. Or it could be receiving personal care to bath, dress, and get in and out of bed. It may even mean getting modifications to improve your safety and movement around the house. little support can lead to a much better life.
Services to stay well and independent
|Personal care||Help with showering, self-care, hygiene and grooming|
|Nursing||Wound management or help with medicines|
|Allied health and therapy services||Health and therapy services e.g. podiatry, physiotherapy, and occupational therapy|
|Specialised support||Help for people with a particular condition e.g. vision, dementia|
|Meal preparation and diet||Help with feeding, meal preparation, and using eating utensils|
Services to be safe at home
|Domestic assistance||Help with basic chores around the house|
|Home maintenance||Help with keeping home and garden safe|
|Home modifications||Changes to home to improve safety and access e.g. ramps and rails|
|Goods, equipment and assistive technology||Items to help get around or adapt e.g. walking frame, shower chair|
Services to interact with own community
|Transport||Community transport, transport to GP|
|Social support||Social activities in a community-based group setting or accompanied activities|
There are four levels of Home Care Packages with different funding amounts, from basic support needs through to high care needs. The level is assigned based on individual needs.
|Package level||Level of care needs|
|Level 1||Basic care needs – approximately $8,750 a year|
|Level 2||Low care needs – approximately $15,250 a year|
|Level 3||Intermediate care needs – approximately $33,500 a year|
|Level 4||High care needs – approximately $50,750 a year|
You’re expected to contribute to the cost of your care if you can afford it. Your contribution is made up of three types of fees:
- Basic daily fee
Your provider may ask you to pay a basic daily fee based on your home care package level.
- Income-tested care fee
Some people may also have to pay an income-tested care fee. Whether you pay it, and how much of it you pay, is determined through a formal income assessment from the Department of Human Services. If you have to pay this fee, there are annual and lifetime limits on how much you can be asked to pay.
- Additional fees
Any other amount you have agreed to pay for extra care and services that wouldn’t otherwise be covered by your Home Care Package.
Government-funded aged care services are regulated by the Australian Government, and the cost of these services is subsidised to make the help you need more affordable. You will need an assessment of your care needs to find out if you are eligible to access these services.
Private aged care services are not subsidised or regulated by the Australian Government. You will have to pay the full cost to access these services, whatever your care needs or financial situation.
Rights and responsibilities
You have a right to receive high quality care and services and to always be treated with respect and dignity.
These rights and more are protected by the Charter of Aged Care Rights. The Charter provides the same rights to all consumers.
It is a good idea for you and those involved in your care to familiarise yourself with your rights. Arcare Home Care is committed to comply with the Charter.