“As I am completing this survey on behalf of Dad (Victor Traplin), I know he would want me to say how grateful he is for the care and attention he has received from his carers and staff at Arcare Nirvana.
They have been very understanding, compassionate and ‘accommodating’ with his wishes. While hospitalised recently, he told hospital staff that he couldn’t wait to get back home to Jess and ‘the crew’. He was forever singing their praises. He said that the staff and other residents felt like his other family.
Being in Aged Care it is always hoped that your loved one is treated with the utmost care, respect and dignity they deserve in their ‘twilight’ years. I can say that has been the case for Dad. Before completing this survey, Dad has passed away.
I cannot speak highly enough of Amanda, Jess and other staff members, who cared for Dad while he resided at Arcare Nirvana.”