At Arcare Aged Care, we understand that moving into a new residence is a significant moment in the lives of both residents and their families.
That’s why we’ve created a welcoming, supportive environment where every new resident feels at home from day one.
Our carefully designed admission process ensures that both residents and their families are guided through each step of this important transition. Sharon Wells, Client Service Manager takes us through what residents and their families can expect on a typical admission day into the Arcare community.
To help you prepare for this exciting journey, we are proud to present our Resident Welcome Video – a visual introduction that offers a sneak peek into what you can expect when you move into one of our beautiful residences.
Client Service Manager Sharon Wells greets new resident of Arcare Warners Bay.
A Warm Welcome at the Front Door
Upon arrival, residents are greeted with warmth and respect by our team, who are dedicated to making sure every new resident feels valued. At Arcare, we believe that the first moments of this new chapter should be filled with comfort and care.
Our friendly staff will be there to meet you at the door, guiding you with care and attention to your new suite, where a welcome gift and personalised card will await. These thoughtful gestures are designed to help ease the transition and begin the journey of feeling at home in your new residence.
A warm welcome awaits new residents to their suite room.
Personalising Your Space: Make It Yours
We understand that your room is not just a space; it’s your personal sanctuary. At Arcare, we encourage residents to personalise their suites with their cherished belongings – whether it’s family photos, favourite books, or mementoes that hold special meaning.
We want your new suite to reflect who you are and create a sense of comfort and familiarity. This is your home, and it’s important that you feel a deep connection to your space.
Our team provide introductions to the new resident and their families.
Meet the Care Team
At Arcare, we take pride in the personalised care we offer each resident. Shortly after your arrival, members of our expert Personal Care Worker, Registered Nurse, and clinical teams will visit to introduce themselves. They’ll take the time to discuss your care needs and preferences, ensuring that your individual needs are understood and met from day one.
Whether it’s assistance with daily tasks or a particular medical need, our team will work with you and your family to create a care plan that’s as unique as you are.
Our team take the time to get to know the residents that make up the Arcare community.
Getting to Know You: The Lifestyle Team
The first day at Arcare also includes a personal introduction to our lifestyle team. This dedicated group is committed to enhancing residents’ wellbeing through engaging activities that promote mental, emotional, and physical health.
A member of the lifestyle team will take the time to sit with you and discuss your personal interests, hobbies, career, and any other aspects of your life that you would like to share. By learning about what makes you happy, we can tailor activities that bring joy to your everyday life and ensure your care plan reflects your lifestyle choices. Learn about life at Arcare.
Our lifestyle teams work with residents to deliver a care plan that meets their needs.
A Private Meal with Loved Ones
Moving into a new residence doesn’t mean you need to leave family connections behind. We understand how important it is for families to remain an integral part of a resident’s experience. That’s why we offer a special opportunity for family members to enjoy a private meal with their loved one, prepared by our talented Chef catering team.
This meal is a wonderful opportunity for families to share quality time together, enjoy delicious food, and create new memories in the comfort of their loved one’s new home.
On the first day of admission, residents and their families can enjoy a private meal together to celebrate the first day.
A Tour of Your New Home
After all the introductions and settling in, it’s time for a tour of the residence. Our team will guide you around your new home, introducing you to key areas such as the dining rooms, lounges, gardens, and activity spaces.
This tour allows new residents to familiarise themselves with the facilities, meet other residents, and become comfortable with their surroundings. It’s the perfect way to see all the wonderful amenities available and understand how we will support you on your journey.
A Day to Remember: Your First Step in a New Home
At Arcare Aged Care, we believe that the first day in a new residence should be celebrated. It’s a special day that marks the beginning of a new chapter, filled with compassion, understanding, and care. We are committed to providing a positive, enriching environment for every resident, ensuring that their transition into aged care is as seamless and stress-free as possible.
We invite you to watch our admission video, which highlights these first steps and shows how we prioritise every resident’s wellbeing and happiness. From the moment you arrive at the front door to the personalised care and support you’ll receive, Arcare is here to make sure that your new residence truly feels like home.
Enjoy your Arcare experience with us.
Join Us at Arcare Aged Care: A Place Where You Belong
At Arcare, we go above and beyond to ensure that each resident is welcomed with dignity, respect, and kindness. Our team is dedicated to making sure that your journey with us is one of comfort, safety, and enrichment.
If you’re ready to begin your new chapter at Arcare Aged Care, or if you have any questions, please don’t hesitate to reach out. We look forward to welcoming you to our community and being part of your story.
Disclaimer: Please note that the experience outlined in the video may vary slightly depending on the specific Arcare residence. Each location offers a personalised approach to care, and certain services or processes may differ by site. For more information about what to expect at your preferred residence, please contact our team.
