Dedicated Staff Assignment on ABC News
At the beginning of the year, Arcare Epping resident Zorka Bozinova received a special guest. Norman Hermant, a respected social affairs journalist with ABC News, sat down with Zorka, her dedicated Personal Care Worker Usha and daughter in-law Meri, to discover the impact of our Dedicated Staff Assignment on them.
Norman didn’t stop there. He then traveled to Queensland to see if he could find another relationship in an Arcare Community with the same depth. Arcare Helensvale resident Michael Finn and receptionist Irene showed him it’s not a one off. They spoke about their mutual love of gardening and how sharing the same origins (UK natives, Liverpool to be exact) has helped them bond and form a great friendship.
Read more about the Better Practice Award we won for Dedicated Staff Assignment
