Living the Statement of Rights at Arcare

At Arcare, the Statement of Rights guides how we care, how we lead and how we support residents to live life their way. We focus on dignity, choice, independence and respect, built on trusted relationships with residents and families.

Learn how our Values and the Six Senses shape everyday life at Arcare visit www.arcare.com.au/about/

We respect each resident as an individual, support informed choice, encourage independence, and provide safe, culturally appropriate care-free from discrimination. We listen openly and respond transparently to residents and families.

Residents are supported to make meaningful choices about care, daily routines, dining, lifestyle, privacy, health, wellbeing, and end of life decisions, with support tailored to individual needs.

Our Values and Relationship First philosophy bring the Statement of Rights to life through Arcare’s Six Senses of Security, Continuity, Belonging, Purpose, Fulfilment and Significance, so residents feel safe, connected, respected and valued. See how Arcare’s Values and relationships empower residents through choice, dignity and respect. arcare.com.au/about/

Our services are delivered by skilled, compassionate teams and reviewed against the Aged Care Quality Standards to ensure care is safe, effective and responsive.

We are committed to upholding the Statement of Rights by empowering residents to live with choice, voice and purpose every day.

Understanding the Aged Care Act 2024

The 2024 Aged Care Act introduced stronger protections for older people, improved support for carers and families, and clearer standards for aged care providers. To learn more view our video or visit the Department of Health’s website here.

Aged Care Fees Explained

At Arcare, we understand that aged care fees can seem complex, and we are here to make the process clear and simple.

From 1 November 2025, the Australian Government introduced a new fee structure for aged care. These changes are now in place and aim to make the system fairer and easier to understand.

Our Client Service Managers are available to explain how the current fees work and what they mean for you and your family. Whether you are joining the Arcare community or already a resident, we will help you understand your options and guide you through every step of the process.

Resources