Our credentials

As an industry leader, we are proud to champion innovative frameworks of care that we have shared and developed with experts.


July 2018 Restaurant and Catering Award for Excellence – Site/Industrial Caterer. Contemporary Catering at Arcare Maidstone.

November 2015 Federal Government Better Practice Award for Dedicated Staff Assignment. Australian Aged Care Quality Agency.

Advisory Roles

May – October 2017 Panel Facilitating – ‘Rethinking Aged Care’. Better Practice 2017, Nationally.

August 2016 Meaningful Ageing Australia. ‘National Guidelines for Spiritual Care in Aged Care’. Project Advisory Group. Read more here.

May 2016 Arcare Keysborough – delegates from the Vietnamese Government and World Health Organisation visit as part of a study tour on the Australian system of aged care.

April 2016 Arcare Craigieburn – visit from Ken Wyatt, Assistant Minister for Health and Aged Care to learn more about our Dedicated Staff Assignment.

March 2016 ‘Canadian innovation think tank – Changing the Culture of Aging’. Providing advice to Canadian Research Institute for Aging and Canadian Quality Agency.

November 2015 Dementia care – core business for aged care. Providing advice to Government – Ministerial Dementia Forum.

September 2014 Dementia care – core business for aged care. Providing advice to Government – Ministerial Dementia Forum.

Our C.V

April 2017 Meaningful Ageing Australia pilot site for ‘ConnecTo’ – accessible tool for spiritual care conversations. Find out more here.

March 2017 Keynote presentation – ‘Relationships in long-term care: humanness, permission and operational support’. Culture Change Exchange 2017, Canada. Find out more here.

February 2017 Presentation – ‘True Stories: Engaging our older selves – A residential aged and community care provider’s perspective’. Social Infrastructure Summit 2017, Melbourne.

November 2016 Presentation – ‘Case Study: 2015 Best Practice Winner – Arcare Epping’. Aged Care Funding Reform and Innovation 2016, Melbourne.

October 2016 Presentation – ‘Dedicated staffing models – what the statistics show and possibilities for replication in the public sector’. 2016 Finance in Aged Care Conference, Melbourne.

April 2016 Global Welfare Summit 2016, ‘Striking the balance – responsibility and innovation in care for the ageing’. Find out more here.

March 2016 Closing keynote, ‘Laying a path while walking: Co-creating residential communities where people flourish’, Walk with Me Conference, Edmonton, Canada.

October 2015 Key speaker, ‘Dementia Strategy Summit’, Alzheimer’s Australia NSW, 27-29 October 2015, Sydney, Australia.

May – November 2015 Keynote speaker, ‘Better Practice 2015: Quality – through the looking glass’, Australian Aged Care Quality Agency (a Federal Government Department), Nationally.

April 2015 Keynote presentation – ‘Consumer Directed Care in Residential Aged Care: Is it a case of relational care?’ 30th International Conference of Alzheimer’s Disease International, 15-18 April 2015, Perth, Australia.

March 2015 Keynote presentation – ‘A Relational Approach to Achieving Inclusive Aged Care Services’. Centre for Cultural Diversity in Ageing‘s Shaping inclusive aged care services: models and initiatives best practice seminar. Find out more here

December 2014 Occasional speech – Aged Care, Charles Sturt University Graduation Ceremony, Bathurst, NSW. Find out more here, here and here

October 2014 Presentation – ‘Forgetting ‘memory loss’ & remembering each other – you, me and dementia’. Pastoral and Spiritual Care of Older People,Meaningful Ageing Seminar Series, Melbourne.

October 2014 Presentation – ‘Capturing hearts and minds: Moving beyond charity, theme days and birthday Celebrations. LASA National Conference, Breakthrough, motivate, innovate, integrate, Adelaide. Find out more here

September 2014 Presentation – ‘Freedom and Choice: Leisure in the context of Consumer Directed Care’. National Diversional Therapy Australia Conference, Adelaide.

August 2014 Presentation – ‘Reframing the Picture’. Dementia and Recreation National Conference, Melbourne.

April 2014 Presentation – ‘Leisure and Community’. Redleaf Leisure and Lifestyle Seminar, Sydney. Find out more here

March 2014 Presentaion – ‘Consumer Directed Care: Adopting a New Way of Thinking’. Implementing Consumer Directed Care Conference, Sydney. Find out more here

November 2013 Presentation – ‘Changing Residential Aged Care Culture: A Relationship-centred Staffing Model’. Australian Association of Gerontology National Conference, Sydney. Find out more here

July 2013 Presentation – ‘Laying a Path While Walking: Arcare’s Strength-based Approach to Developing a Dementia Strategy’. Alzheimer’s Australia, Leadership in Quality Dementia Care Forum, Melbourne.

May 2013 Presentation – ‘Leisure and Community’. Redleaf Leisure and Lifestyle Seminar, Adelaide. Find out more here

February 2013 Presentation – ‘Leadership and Culture Change in Dementia Care’. Alzheimer’s Australia Victoria, Certificate IV in Dementia Care.

July 2012 Presentation – ‘Dementia and ‘Challenging Behaviours’: Leisure as a Powerful Space where Needs can be Met’. Redleaf Leisure and Lifestyle Seminar, Brisbane. Find out more here


Greenwood, D. (November, 2016). Why we all need to take responsibility for inclusion of older people. Australian Ageing Agenda. Read the article here.

Keast, J. (May-June 2016). Family Matters (pp. 38-39). Australian Ageing Agenda. Read the article here and here.

Greenwood, D., Archdall, M. (January-February 2014). People power (pp. 32). Australian Ageing Agenda. Read the article here.

Power, G. A., Greenwood, D. (August 2014). Dementia and ageing in the 21st century: Reframing and reclaiming hope in Dementia Beyond Disease (pp. 272-288). Baltimore, Maryland: Health Professions Press.

Find out more

To find out more about our experience and the best options available for you, speak to one of our team members.