17 June 2021

#PeopleofArcare – Vicki Cain

Meet Arcare Aged Care Pimapama Residence Manager, Vicki Cain who gives us insight into a day at work. She recently advised on a HelloCare article on the question – should night shift staff wake residents to shower them?

“Getting to know the person’s story can also help understand their showering preferences.

I have known residents who prefer to have a shower at 4am and 5am because in their working life, they opened business very early in the morning, so their natural sleeping pattern is for early showers,” explained Cain.

A resident’s preferences can also change over time, and should be continually reviewed, says Cain.”

Read more below:

Should night shift staff wake residents to shower them?

What Arcare residence do you work at?

Arcare Pimpama

How long have you been working at Arcare?

Over two years and six months.

What do you enjoy about your role and working in aged care?

I enjoy working with all the people that I get to meet. Embracing innovation and change in my role is important.

What is a memorable moment or story you recall working at your residence with either a resident or a team member?

I appreciate how we have created a real community here at Arcare Pimpama where team members, residents and relatives all come together. Residents are truly at the heart of every decision, conversation and change. Not only are they at the heart of all this, but they are part of the conversation and decision making process.

What pearls of wisdom or words of encouragement do you live by?

“We rise by lifting others” – anon.

I have been called ‘the female Patch Adams‘ over many years, which I take as a huge compliment as he was the original ‘Clown Doctor’ and it’s so true that laughter really can be the best medicine. I am passionate about people and supporting others to to achieve their goals which is why I am always eager to help out other Arcare residences to build Arcare as a whole, with the view to be industry leaders through innovation and people.

What hobbies or interests do you have outside of work?

I enjoy reading history and biography books. Most people know I love cooking and most Sundays, I spend hours in the kitchen both meal prepping for my family, but also cooking for the Pimpama team.