May 27, 2020
Written by Jamie Loh
Since the precautionary lockdown period at Arcare Helensvale, social distancing and non-physical contact visits have been organised by the residence team.
Now, client Neil Roffe has enjoyed a long-awaited non-contact visit from his loving family.
They spent some time chatting and updating one another on what they have been up to.
Before leaving the residence, Neil’s family shared this kind message with us saying, ‘We really appreciate the time we were able to spend with our lovely brother. Thank you for everything that you are doing at the residence to keep him happy, safe and healthy.’
We understand the importance of keeping the clients connected with their family and friends, so if you would like to arrange a non-contact visit at the Arcare Helensvale residence, please speak to the Receptionist to book a scheduled time and to find out more about the visiting requirements.
Jamie Loh is Arcare's Community Marketing Officer for Queensland. Jamie joined the Arcare team in mid 2019, stepping straight into her responsibilities which include communications with the broader community, community engagement and internal communications responsibilities. Jamie is a firm advocate for consistent communications and engaging ideas to help bridge the gap between those living in aged care residences and the wider communities. Jamie utilises a diverse array of strategies to help improve messaging and boost brand awareness and is always advocating for new methods of communicating in different strategies and mediums. After graduating from Brisbane State High School in 2014, Jamie attended the University of Queensland where she earned a Bachelor's Degree in Communications (Public Relations) and Arts (Japanese). During her time at the University of Queensland, Jamie worked with Brisbane's top Public Relations firms and participated in an intensive language program in Tokyo, Japan.