April 7, 2020
Written by Jamie Loh
I completed a Zoom Meeting with client Linda and her daughter Lisa Sinclair today at Arcare Hope Island.
I would like to thank them for allowing me to be part of this meeting.
It was overwhelming to see the delight and love between mother and daughter as they chatted to each other through videocall.
During the call, Linda said to her daughter, ‘You look so beautiful darling, it is so good to see you!’
She also requested for a sausage sandwich with pickles!
It was heartwarming to see Linda touching the screen as if she was touching Lisa’s face.
Linda’s Personal Support Worker entered the room was also able to speak with Lisa to reassure her that Linda was doing well. This was very comforting to her for Lisa and Ian, her son-in-law.
Lisa was very grateful to the Arcare Hope Island team, especially Registered Nurse Liyan and other Personal Support Workers, for taking the time to set this up.
And to Lifestyle Coordinator Allison for the devotion and dedication she has for the clients in doing her job.
‘How wonderful it is to be able to see mum again and to spend time speaking with her face to face,’ Lisa shared.
Shared by Marilyn Taylor, Client Services Manager at Arcare Sanctuary Manors
Jamie Loh is Arcare's Community Marketing Officer for Queensland. Jamie joined the Arcare team in mid 2019, stepping straight into her responsibilities which include communications with the broader community, community engagement and internal communications responsibilities. Jamie is a firm advocate for consistent communications and engaging ideas to help bridge the gap between those living in aged care residences and the wider communities. Jamie utilises a diverse array of strategies to help improve messaging and boost brand awareness and is always advocating for new methods of communicating in different strategies and mediums. After graduating from Brisbane State High School in 2014, Jamie attended the University of Queensland where she earned a Bachelor's Degree in Communications (Public Relations) and Arts (Japanese). During her time at the University of Queensland, Jamie worked with Brisbane's top Public Relations firms and participated in an intensive language program in Tokyo, Japan.