March 26, 2020
Written by Jamie Loh
For clients Snow and Nellie, being with their family is an important part of their lives.
So, during this preventative lockdown period, they have had to work out different ways to stay connected to their loved ones.
In celebration of their daughter’s 50th birthday, Snow and Nellie had bought two brand new cars for their two daughters.
As a surprise, the car dealer was able to bring the bright yellow cars to the Arcare Parkwood residence.
To ensure the social distancing rule was adhered to, clients remained on the balcony while the dealer presented the cars to Snow and Nellie’s daughters.
Lifestyle Co-ordinator Tadeja also brought out balloons and birthday signs for everyone, while they loudly sang Happy Birthday when the birthday girl arrived.
Besides special visits from car dealers, we are exploring other innovative ways to ensure the clients stay connected to their families while keeping our distance.
For example, clients can keep up to date with their families through letters, phone calls, the Arcare App and/or regular video calls using Zoom or Skype.[Please note, during this preventative lockdown period, Arcare Parkwood is not receiving visitors to the residence (unless with special reason, speak to the Residence Manager) and are encouraging families to connect to loved ones remotely]
Jamie Loh is Arcare's Community Marketing Officer for Queensland. Jamie joined the Arcare team in early 2019, stepping straight into her responsibilities which include communications with the broader community and some internal communications responsibilities. Jamie is a firm advocate for consistent, varied communications to help bridge the gap between those living in aged care residences and those living in wider communities. Jamie utilises a broad array of strategies to help improve messaging and boost brand awareness. Jamie is passionate about improving engagement between those who are enjoying their retirement in Arcare residences and family and friends who live in the wider community. She is always advocating for new methods of communicating, including new strategies and mediums. After graduating from Brisbane State High School in 2014, Jamie attended the University of Queensland where she earned a Bachelor's Degree in Communications (Public Relations) and Arts (Japanese). During her time at the University of Queensland, Jamie attended an intensive exchange program at Waseda University in Tokyo for two months.