Our Relationship First Approach recognises the value of the interdependent relationships between residents, clients, employees, volunteers and family members.
Central to this approach is a holistic philosophy that shifts from mainstream ideation surrounding ageing, to a celebration of longevity through nurturing the mind, body and spirit. Our team is supported to reflect on these values and how our own actions can contribute to this strength-based approach to celebrating old age.
We are proud to champion this approach and regularly discuss it through national and international conferences. We believe that this approach needs reflection, discussion – and importantly – action. For us, the answers lie in the vibrant results of deepening connections and relationships in our community.
“It’s the personal satisfaction of knowing that I am doing a job that genuinely makes a difference in people’s lives. Being surrounded by smiles and laughter from my team and most importantly, the residents and their loved ones. It this that makes my job rewarding.”
Patricia, Residence Manager, Arcare Sydenham
“It’s important that we all stay connected.”
Jamie, Arcare Epping lifestyle coordinator