About Arcare Surrey Hills

Arcare Surrey Hills is set among the leafy streets of Melbourne’s east, just minutes from Surrey Park and Canterbury Road. This intimate 51-suite residence boasts modern interiors and beautiful amenities in a quiet residential area. The smaller size means that the residence can offer a peaceful, cosy atmosphere with ample on-site parking for families.

The residence is always clean and quiet, creating a home-like environment where residents feel truly comfortable. The caring team is known for going above and beyond, delivering impeccable care with genuine warmth.

The Arcare difference

Experience our caring Relationship-First Approach. With our compassionate team by your side, we nurture your health and well-being so you can enjoy life to the fullest.

Feel at home in your community. Stay connected to the people and places that matter to you, right where you belong.

Peace of mind as life changes. Our commitment to ageing in place offers you and your family the comfort of knowing we’ll adapt our care with your needs.

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Highlights

  • Intimate 51-suite residence
  • Modern interiors and serene gardens
  • Quiet residential location
  • Caring team focused on impeccable care

Limited-time respite offer at Arcare Surrey Hills

Book a respite stay by 31 July and receive your second week free, when the stay is completed by 31 August.

Frequently Asked Questions

Families choose Arcare Surrey Hills for its intimate atmosphere and impeccable care. With just 51 suites in a beautiful leafy setting, this small residence offers a peaceful, home-like environment that feels genuinely cosy. The caring team is known for going above and beyond, maintaining a clean, quiet home where residents feel comfortable and well supported.

Arcare Surrey Hills brings together residents from Surrey Hills, Mont Albert, Box Hill North, Box Hill, Box Hill South, Mount Waverley and Hawthorn. Located in a quiet residential area with ample on-site parking, families find visiting easy and enjoyable. Choose Arcare Surrey Hills for impeccable care in Melbourne’s leafy eastern suburbs.

Arranging a tour is straightforward. Our team is happy to show you and your family through the residence at a convenient time. Call our Relationship Centre on 1300 272 273 to book an appointment, or submit an enquiry online.

The new Aged Care Act came into effect on 1 November 2025, introducing stronger protections for older people, improved support for carers and families, and clearer standards for aged care providers. As an industry leader, Arcare is a supporter of these reforms. Learn more about aged care standards.

Depending on the individual situation, government subsidies may be available for aged care. Amounts will vary depending on needs.

To get started, you’ll need an assessment from My Aged Care. You call My Aged Care on 1800 200 422 or get started online at myagedcare.gov.au

Aged Care Fees Explained

At Arcare, we understand that aged care fees can seem complex, and we are here to make the process clear and simple.

From 1 November 2025, the Australian Government introduced a new fee structure for aged care. These changes are now in place and aim to make the system fairer and easier to understand.

Our Client Service Managers are available to explain how the current fees work and what they mean for you and your family. Whether you are joining the Arcare community or already a resident, we will help you understand your options and guide you through every step of the process.

Arcare

Surrey Hills

18 Florence Rd, Surrey Hills VIC 3127

Amenities

All the amenities you need to feel comfortable and entertained.

Cafe

Catch up with family or enjoy a quiet moment surrounded by friends.

Hair salon

Feel pampered and confident with help from our on-site hairdresser.

Theatre / Worship room

Watch your favourite movie or take time for quiet spiritual contemplation or services.

Private Dining Room

Celebrate a special occasion in our private dining room.

Well-equipped gym

Make wellness a priority with our well-equipped gym and fitness classes.

Intimate lounge rooms

Take a seat and enjoy a chat with friends in the many lounge rooms.

Manicured gardens

Enjoy a casual stroll through our peaceful courtyards and gardens.

Activity rooms

Get involved with engaging activities in rooms designed for fun.

Disclaimer: Amenities may vary per site, please ensure to enquire about the amenities available during your residence tour.