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Where do I begin?

Navigating the move into residential aged care can be an overwhelming and stressful experience for everyone involved.

We are here to help you understand your options and to guide you every step of the way.

Whether the move is temporary or permanent, we have outlined below the five key steps to moving in.

Step one: aged care eligibility

Step one: aged care eligibility

The first step is to obtain an assessment from My Aged Care. This is the starting point for determining your eligibility to access aged care services supported by the Australian Government.

This assessment will assist in determining your health care needs and the services required to meet those needs.

Step two: find a residence

Step two: find a residence

Choosing an aged care residence that is right for you is complex – there are many things to take into consideration.

A good start is to personally visit a range of residences so you can get a feel for the culture and compare your options.

Over the last 40 years Arcare have established themselves as the premium provider of exceptional living environments and services for older Australians throughout Queensland, Victoria and New South Wales.

Arrange a private tour at one of Arcare’s aged care residences where you will have the opportunity to talk with someone who knows aged care and understands what you are going through.

Step three: consider the fees and payment options

Step three: consider the fees and payment options

Residential aged care fees are made up of two parts:

  1. Daily Care Fee – this fee is set by the Australian Government. It is charged daily and covers the provision of aged care services; and
  2. Accommodation Fee – this is the fee for the suite you have chosen at your selected residence.

It is important that you are informed about the fees and payment options for residential aged care.  Our team members are happy to discuss this with you and to outline a range of options to suit your financial situation.

Step four: apply

Step four: apply

To apply to live in an Arcare Residence you will need a copy of your aged care assessment, your financial assessment (if applicable) and a completed Arcare Application. You can download a copy of the Arcare Application below.

When you have gathered and completed these documents you can email them to us or drop them in personally at your preferred Arcare residence. Please address your Arcare Application to the Client Services Manager who you have connected with.

Step five: moving in

Step five: moving in

Once you’ve received confirmation and a date, it’s time to move into your chosen Arcare Residence. Arcare team members will be there for you to provide support and encouragement every step of the way.

Arcare residential communities offer a range of options to connect, engage and continue to grow – at your own pace and in your own time.

Enjoy a private tour

Arcare invites you to meet the residence team and experience the residence in person. Family and friends are welcome.